At Diuwin, we are committed to creating a secure, fair, and enjoyable online gaming environment for all users. Our policies ensure transparency, trust, and adherence to legal and ethical standards.
1. Privacy Policy
Diuwin values your privacy and is dedicated to safeguarding your personal information.
Data Collection: We collect only the information necessary to provide our services, such as your name, email address, and payment details.
Data Usage: Your data is used for account verification, secure transactions, and personalized gaming experiences.
Data Protection: All personal information is encrypted and stored securely to prevent unauthorized access.
Third-Party Sharing: Third-Party Sharing: Unless mandated by law, we never give your information to third parties without your express authorisation.
For detailed information, refer to our Privacy Policy.
2. Responsible Gaming Policy
Diuwin promotes responsible gaming to ensure that our platform remains a source of entertainment and does not lead to financial or emotional stress.
Self-Exclusion: In order to take a vacation from gaming, players may choose to self-exclude.
Deposit limitations: To control expenditure, establish daily, weekly, or monthly deposit limitations.
Gaming Breaks: To prevent playing too much, take brief breaks.
Support Resources: Find links to expert assistance for gamers who are addicted to their games.
3. Fair Play Policy
Our goal is to keep the playing field level for every user.
Random Number Generator (RNG): Our games are powered by certified RNG technology to ensure fair outcomes.
No Cheating: Strict measures are in place to prevent cheating, collusion, or exploitation of bugs.
Account Monitoring: We continuously monitor user activities to detect and prevent fraudulent behavior.
4. Security Policy
Your safety is our priority. We safeguard your transactions and data with cutting-edge technology.
SSL Encryption: All communications and transactions on Diuwin are encrypted for maximum security.
Secure Payment Gateways: We partner with trusted payment providers to ensure safe deposits and withdrawals.
Account Verification: Multi-layer verification processes protect against unauthorized access.
5. Payment and Withdrawal Policy
We aim to provide seamless and transparent financial transactions.
Deposits: Funds can be added securely using multiple payment options, including credit/debit cards, e-wallets, and net banking.
Withdrawals: Withdrawal requests are processed promptly after verification.
Transaction History: Players can view a detailed history of all deposits, withdrawals, and gameplay activities.
6. Anti-Fraud and Security Compliance
Diuwin has zero tolerance for fraudulent activities.
Identity Verification: All users must complete KYC (Know Your Customer) procedures.
Fraud Detection: Advanced systems detect and prevent suspicious activities, ensuring a safe gaming environment.
Account Suspension: Accounts involved in fraudulent activities will be suspended or terminated.
7. Community Guidelines Policy
Diuwin fosters a respectful and enjoyable community for all players.
No Harassment: Gamers must refrain from using derogatory language, bullying, or harassing other people.
Respectful Behavior: Maintain a friendly and respectful attitude toward other players and staff.
Reporting Misconduct: Players can report inappropriate behavior through the support channels.
8. Updates to Policies
Diuwin reserves the right to update its policies to align with evolving legal, technical, and user requirements.
Policy changes will be communicated through email or notifications on the platform.
Continued use of Diuwin after updates constitutes acceptance of the revised policies.